We endeavour to dispatch all orders within 24hours (excluding weekends & bank holidays). Unfortunately we cannot guarantee this timescale and in busy periods this may be slightly longer but we will try our very best for you. If this is the case then we will contact you to let you know when your goods will be dispatched.

Llama Fair Trade Ltd are a family run business based in Bristol, UK.

Our aim is to promote Fair Trade with craftsmen and women from countries around the world. This way, through their work, they can maintain a decent and dignified livelihood based on values of fairness and justice.

We aquire our stock from importers and wholesalers who hold recognised Fair Trading certification. In most cases these are BAFTS or Fair Trade Federation qualified suppliers. We also use suppliers who have proven to demonstrate Fair Trade values by working directly with families and promoting values in line with our own.