allthingsgreen.net operates as a marketplace, and
does not hold any stock, or make any deliveries.
The marketplace is made up of traders, who all have
their own, slightly different delivery policies. You can find the delivery
policy for each product, using the trader & delivery info link that
appears under each product listing.
Returns
All faulty or incorrect items must be returned to the individual
trader.
You have the right to cancel your
order within 7 working days without giving a reason and return the goods
for a full refund. Any refunds will be made within 30 days of cancellation.
Your statutory rights are not affected.
We are committed to ensuring your
satisfaction with your purchase from allthingsgreen.net.
If you do have a complaint concerning
the delivery or return of an order, or part of an order which has not been
resolved to your satisfaction, please email us at complaints[@]allthingsgreen.net.
If you have any further questions about our delivery and returns policy, or
wish to comment on the deliveries from a particular trader, please use our
contact page.